(0)
Marma London
site by Wachipi
Agent Terms Privacy Cookies
© 2016 MARMA LTD

Terms & Conditions

This website is the website of Marma LTD (register company no. 839917572), whose registered office is 1 Black Lion Mews, London, W6 9BJ.
Access of this website and all its functions is subject to the Terms and Conditions (“Terms”) listed below. If you want to access, browse or simply use the website you have to comply with the Terms. If you do not accept these Terms, you do not have permission to access the website.

Orders

By submitting an Order, you declared to accept these Terms.
Orders must be placed via the website as per the instructions set out.
All Products are subject to availability. We assure that all the details of the Products are correct and accurate, but this information are for guidance only. Prices, availability and other information are subject to change and we are not liable for any error on the website.
The contract between you and Marma LTD is executed only upon written confirmation sent out via email to the address inserted once you placed the order.

Payment and Delivery

Prices are included of VAT if you are located in the United Kingdom or European Union. If you are based outside these Countries prices will be exclusive of VAT, which will be charged to you according to the local import and custom duties. Marma LTD does not have control over these charges and recommends you to contact your customs office for further information.
Delivery cost will be displayed before you entered the payment details and will be subject to the standard charges according to the final destination and weight of the parcel.
Payment must be made via Credit or Debit Card or PayPal. If you fail to insert correct personal information or fail to make any payment when requested, Marma LTD has the right to cancel the order.
Orders will be accepted and processed upon receipt of the full amount from you.

Cancellation and Returns

According to the Consumer Protection (Distance Selling) Regulations 2000, you are entitled to cancel your order with us with a written confirmation to info@marma.co.uk within seven (7) working days from the date you placed the order.
In accordance to what stated above the cancellation of the order will be processed and customer service of Marma LTD will email you a Return Merchandise Authorization (RMA) to be filled and included in the shipment. Please note that you have to cover for the cost or returning the goods.
All Products must be returned in their originals condition and to the address stated in the RMA.
You will be granted a full refund for the price of the Products including the shipping costs within twenty (20) days of Marma LTD receiving the returns.
In the event that Products ordered are faulty or with quality and details reasonably different form the one stated on the website, you must inform Marma LTD and return the Products within fourteen (14) days from the date of delivery.
Marma LTD will be either replace the Product or proceed with a full refund of the prices. A Return Form will be emailed to you with the instruction that you must followed.
In order to received the refund or exchange, Products received must be in perfect condition and with the original packaging, cases and labels.

Warranty

The warranty period is two (2) years from the date of purchase.
During the warranty period, Marma LTD will repair or replace, at no charge, the Product previously bought via website.
To claim your warranty you must contact us at info@marma.co.uk in order to determine the defect and the most appropriate solution.

Intellectual Property Right (IPR)

You agree that the access to the website is solely for personal and non-commercial use.
All IPR on the Products are and will remain owned by Marma LTD. Any contents can not be download, copied, transferred or reproduced in any manner. You are not granted to use the website and any of the contents to pursue commercial activities whatsoever.

Governing Law

English Law governs these Terms, as well as any dispute, claim or controversy between you and Marma LTD.